Assess
Spot vulnerabilities and prioritise fixes.
CyberProfiler - 'Attacker's Eye View'™
Find exposed subdomains, weak records and look-alike domains targeting customers and staff.
Cyber3 - Cybersecurity Assessment
Prioritised review of checkout flows, PSPs, loyalty systems and third-party access.
CyberDiscover - Data Analysis
Locate customer, payment and staff data at risk across mailboxes, shares and exports.
Plan
Replace uncertainty with rehearsed decisions, clear roles and playbooks.
Incident Response Planning
Define roles, approvals and actions for checkout, fraud and fulfilment incidents.
CyberSimulate - Cyber Incident Exercising
Tabletops for peak-season pressure, bot surges, ATO, web skimming and DDoS.
CyberAware - Cyber Awareness Training
Short sessions for store, support and digital teams on phishing and process abuse.
Respond
When incidents happen, act quickly with calm, co-ordinated recovery.
24/7 Cyber Incident Response
Rapid investigation, containment and co-ordinated recovery that keeps sales moving.
Threat Actor Engagement
Handle extortion and negotiations securely while leadership focuses on customers.
Cybersecurity services offered to retailers and ecommerce operators
FAQs
Quick answers to common questions
How we assess, plan and respond for ecommerce, stores and fulfilment, and how CyberCare works
We establish secure communications within minutes, co-ordinate with your PSP and platforms, and support safe containment and staged recovery to keep sales moving.
Yes. Planning and exercises cover bot management, credential-stuffing simulations and abuse playbooks, plus clear customer comms during peaks.
Your plan names partners, contacts and authorisations. We run joint bridges, manage evidence and align changes with operational and regulatory needs.
Yes. Units can fund pre-launch exercises, web app testing and playbooks for refund or chargeback fraud.
No. We schedule around peaks and use read-only methods. Sessions are focussed and aligned to business impact.
Assessments and exercises generate evidence for acquirers and auditors and identify practical improvements to controls and processes.
Authorised contacts, secure communications, a short discovery of platforms and partners, and a priority list for proactive use of Units. Enterprise packages can include plan review, assessments and exercising.
Let's make it happen
Start a conversation that leads to cyber confidence:
UK/Europe: +44-203-693-7480
Africa: +230-434-1277
India: 0008001004277
USA: +1-703-232-9015
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Conversion and fulfilment depend on resilient digital platforms
When checkout, payment gateways, loyalty systems or warehouse integrations falter, sales drop and recovery costs rise. Bot traffic, account takeover, web skimming, DDoS and API abuse now hit revenue, reputation and service levels.
Retail operations span tightly coupled systems: ecommerce platforms, payment and anti-fraud services, loyalty programmes, POS in stores and warehouse WMS or TMS. Third-party marketplaces and fulfilment partners widen the attack surface, while PCI DSS 4.0 and GDPR require stronger evidence of control and tested response.
Effective cybersecurity keeps checkout running, reduces fraud and provides clear artefacts during and after incidents.
How STORM can help
Security assessments, practical preparation and 24/7 incident response.
We help teams to reduce cyber risk across ecommerce, stores and fulfilment. We assess your organisation, prepare your people with clear playbooks and exercises, and respond around the clock when incidents occur.
Who we help
For ecommerce, retail operations and fraud leaders
We work with online retailers, high street brands and omnichannel businesses seeking resilient checkout, faster recovery from incidents and clearer assurance for acquirers, boards and insurers.
Key challenges we address
Checkout and payment resilience
Loyalty and gift card fraud prevention
Bot, scraping and account takeover defence
DDoS resilience during launches and peaks
Third-party, marketplace and PSP integrations
Warehouse WMS and TMS dependencies
Email and domain security
Evidence for PCI DSS 4.0 and GDPR
See how we Assess, Plan and Respond
Why cybersecurity matters in retail
CyberCare
Incident response retainer for retailers and ecommerce operators
Through this strategic onboarding, CyberCare ensures that your organisation has a well-defined and exercised cyber incident response plan, optimised recovery times, and a clear governance structure.
By establishing these critical elements in advance, your organisation and the STORM CyberCare team are fully aligned and ready to respond to any incident with minimal risk and maximum efficiency. CyberCare Enterprise prepares your business not just to react, but to thrive in a dynamic and evolving cyber landscape.
What unused IR Units can support
Peak season is no time for surprises
Convert unused IR Units into surge tabletop drills, bot and ATO simulations, and checkout resilience tests.
Protect loyalty and gift cards
Spend unused IR Units on credential-stuffing drills and fraud runbooks.
From cart to courier, securely
Use unused IR Units to test API limits, warehouse WMS or TMS dependencies, and comms to CX teams.
Reduce chargebacks at the source
Apply unused IR Units to risk-based authentication tuning and refund-fraud playbooks.
Merch drops, not site drops
Deploy unused IR Units for pre-launch web app testing and DDoS contingencies.
Brand trust is fragile
Unused IR Units can fund breach comms drills and social response, so customers are informed, not alarmed.
"
The content was incredibly insightful and well-presented. Your expertise made the training truly pleasing and highly effective. The knowledge gained was invaluable. "
Avinashsingh Bissonauth
CISO, Mauritius Housing Company Ltd