FAQs
Quick answers to common questions
How we assess, plan and respond for fleet, depots and partner platforms, and how CyberCare works
We establish secure communications within minutes, work with your vendors and teams, and support safe containment and staged recovery to keep routes moving.
Yes. Planning covers segmentation, dispatch failover and degrade modes. During incidents we minimise downtime while protecting safety and integrity.
Your plan names partners and contacts. We run joint bridges, manage evidence and align changes with operational and regulatory needs.
Yes. Units can fund access clean-ups, SSO pilots and mobile device checks across drivers and depots.
Yes. Exercises include traffic-management runbooks, rate-limit tuning and clear customer comms under load.
No. We schedule around peaks, use read-only methods and keep sessions focussed to avoid operational impact.
You receive clear artefacts from assessments, exercises and incident response that demonstrate governance, tested procedures and remediation progress.
Assess
Spot vulnerabilities and prioritise fixes.
CyberProfiler - 'Attacker's Eye View'™
Find exposed portals, remote access points and look-alike domains targeting customers and partners.
Cyber3 - Cybersecurity Assessment
Prioritised review of TMS, WMS and yard dependencies, telematics access and third-party connections.
CyberDiscover - Data Analysis
Locate customer, shipment and staff data at risk across mailboxes, shares and exports.
Plan
Replace uncertainty with rehearsed decisions, clear roles and playbooks.
Incident Response Planning
Define isolation steps, vendor contacts and decision paths for dispatch, tracking and partner incidents.
CyberSimulate - Cyber Incident Exercising
Tabletops for ransomware on TMS, WMS outages, partner compromise and DDoS or scraping of tracking portals.
CyberAware - Cyber Awareness Training
Short sessions for drivers, depot and support teams on phishing, device hygiene and process abuse.
Respond
When incidents happen, act quickly with calm, co-ordinated recovery.
24/7 Cyber Incident Response
Rapid investigation, containment and co-ordinated recovery that keeps loads moving.
Threat Actor Engagement
Handle extortion and negotiations securely while leadership focuses on service and customers.
Cybersecurity services offered to transport and logistics
Let's make it happen
Start a conversation that leads to cyber confidence:
UK/Europe: +44-203-693-7480
Africa: +230-434-1277
India: +91-80010-04277
USA: +1-703-232-9015
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"
The cyber incident exercise was just what we needed to test our response and how we would work with our clients and supply chain to minimise impact. "
CEO
Leading Freight and Logistics Operator
CyberCare
Incident response retainer for transport and utilities
Through this strategic onboarding, CyberCare ensures that your organisation has a well-defined and exercised cyber incident response plan, optimised recovery times, and a clear governance structure.
By establishing these critical elements in advance, your organisation and the STORM CyberCare team are fully aligned and ready to respond to any incident with minimal risk and maximum efficiency. CyberCare Enterprise prepares your business not just to react, but to thrive in a dynamic and evolving cyber landscape.
What unused IR Units can support
Ransomware should not idle your fleet
Use unused IR Units to practise dispatch failovers and telematics isolation.
Ports, yards, brokers, one plan
Spend unused IR Units on joint incident rehearsals across partners and carriers.
Stop credential sprawl on the road
Convert unused IR Units into SSO rollouts and device hygiene checks for drivers and depots.
Shipment visibility without data leaks
Apply unused IR Units to tuning access to tracking portals and alerting on abnormal scraping.
From incident to ETA with confidence
In quiet periods, put IR Units into customer comms drills and re-booking workflows to protect SLAs.
Prove resilience to shippers
Use unused IR Units for attestations and playbooks that win tenders.
ETA, SLAs and safety depend on system availability and integrity
When TMS or WMS, telematics or ELD, or yard and port integrations are disrupted or altered, fleets idle, shipments slip and costs escalate. Ransomware, DDoS, account takeover, API abuse and scraping now hit operations and customer trust, not just IT.
Operations rely on tightly coupled platforms across depots, vehicles and partners. Dispatch and routing, carrier and broker portals, telematics and mobile devices, warehouse systems and customs or port community systems widen the attack surface, especially with third-party access and contractor usage. Shippers, regulators and insurers expect demonstrable governance and tested response.
Effective cybersecurity keeps loads moving, preserves SLAs, protects data and provides clear evidence during and after incidents.
How STORM can help
Security assessments, practical preparation and 24/7 incident response.
We help teams reduce cyber risk across dispatch and routing, telematics and driver apps, warehouse systems and partner integrations. We assess your organisation, prepare your people with clear playbooks and exercises, and respond around the clock when incidents occur.
Who we help
For fleet, operations and logistics leaders
We work with carriers, 3PLs, freight forwarders and logistics platforms seeking resilient operations, faster recovery and clearer assurance for shippers, regulators and insurers.
Key challenges we address
Ransomware containment and dispatch continuity
Telematics, ELD and fleet app security
TMS, WMS and yard system resilience
Partner, broker and carrier integrations
Tracking portals, API abuse and scraping
Driver and depot credential hygiene
Business email compromise and payment diversion
Evidence for shippers, regulators and insurers
See how we Assess, Plan and Respond